SHIPPING CASES? WE PAY THE SHIPPING.
Cases should be sent to the lab of your choice (Shaw GTA, Kingston, London or Ottawa). Please contact the lab of your choice below for courier information.
Traditional cases
Digital cases
We receive all types of digital impressions. Below you can see the instructions for most common IOS systems. If you prefer to email exported and zipped .stl or DICOM files, please email to digital@shawlabgroup.com. Add note on RX that scan is for which laboratory (Shaw GTA, Kingston, London or Ottawa)
Online Doctor Portal
Intraoral Scanner (IOS) Systems
Carestream
Shaw GTA
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Visit Carestream Connect on your scanner
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Search for “Shaw GTA“
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Add Shaw GTA
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Select “Shaw GTA” when submitting scans as raw .stl files
- Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
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Visit Carestream Connect on your scanner
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Search for “Shaw Kingston“
-
Add Shaw Kingston
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Select “Shaw Kingston” when submitting scans as raw .stl files
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Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Send .STL files to Shaw London at digital-london@shawlabgroup.com
- Add note on RX that scan is for “Shaw London“
Shaw Ottawa
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Send .STL files to Shaw Ottawa at scanning-ottawa@shawlabgroup.com
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Add note on RX that scan is for “Shaw Ottawa“
Dentsply Sirona
Shaw GTA
- Create or Login to your CEREC Connect account
- Type “Shaw GTA” in the box for Company Name
- Click FIND
- Check the box to the bottom left for “Shaw GTA”
- Click ADD to complete the registration
- Add note on RX that scan is for “Shaw GTA” or send .STL to digital@shawlabgroup.com
Shaw Kingston
- Create or Login to your CEREC Connect account
- Type “Shaw GTA” in the box for Company Name
- Click FIND
- Check the box to the bottom left for “Shaw GTA”
- Click ADD to complete the registration
- Add note on RX that scan is for “Shaw Kingston” or send .STL to scanning-kingston@shawlabgroup.com
Shaw London
- Create or Login to your CEREC Connect account
- Type “Shaw London” in the box for Company Name
- Click FIND
- Check the box to the bottom left for “Shaw London”
- Click ADD to complete the registration
- Add note on RX that scan is for “Shaw London” or send .STL to digital-london@shawlabgroup.com
Shaw Ottawa
- Create or Login to your CEREC Connect account
- Type “Shaw GTA” in the box for Company Name
- Click FIND
- Check the box to the bottom left for “Shaw GTA”
- Click ADD to complete the registration
- Add note on RX that scan is for “Shaw Ottawa” or send .STL to scanning-ottawa@shawlabgroup.com
HeronCloud
Shaw GTA
- Log into your HeronCloud account and send an
invitation to digital@shawlabgroup.com to
accept your digital files. - Select “Shaw GTA” as the lab the next time
you send a scan - Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
- Log into your HeronCloud account and send an
invitation to digital@shawlabgroup.com to
accept your digital files. - Select “Shaw GTA” as the lab the next time
you send a scan - Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Log into your HeronCloud account and send an
invitation to digital@shawlabgroup.com to
accept your digital files. - Select “Shaw GTA” as the lab the next time
you send a scan - Add note on RX that scan is for “Shaw London“
Shaw Ottawa
- Log into your HeronCloud account and send an
invitation to digital@shawlabgroup.com to
accept your digital files. - Select “Shaw GTA” as the lab the next time
you send a scan - Add note on RX that scan is for “Shaw Ottawa“
iTero
Shaw GTA
- Call 1 800 577 8767
- Select option 1, select option 1 again
- Request that “Shaw GTA” is added to your scanner
- Give our iTero ID “3641“
- On the scanner, go to settings and select “Sync Configuration“
- Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
- Call 1 800 577 8767
- Select option 1, select option 1 again
- Request that “Shaw Kingston” is added to your scanner
- Give our iTero ID “112425“
- On the scanner, go to settings and select “Sync Configuration“
- Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Call 1 800 577 8767
- Select option 1, select option 1 again
- Request that “Shaw London” is added to your scanner
- Give our iTero ID “91129“
- On the scanner, go to settings and select “Sync Configuration“
- Add note on RX that scan is for “Shaw London“
- Note above is for restorative scans. For all other types of iTero scans, please use Shaw GTA’s instruction.
Shaw Ottawa
- Call 1 800 577 8767
- Select option 1, select option 1 again
- Request that “Shaw GTA” is added to your scanner
- Give our iTero ID “3641“
- On the scanner, go to settings and select “Sync Configuration“
- Add note on RX that scan is for “Shaw Ottawa“
Medit Link
Shaw GTA
- Request a partnership with “Shaw Lab Group” using the email digital@shawlabgroup.com
- Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
- Request a partnership with “Shaw Kingston” using the email scanning-kingston@shawlabgroup.com
- Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Request a partnership with “Shaw Lab Group” using the email digital@shawlabgroup.com
- Add note on RX that scan is for “Shaw London“
Shaw Ottawa
- Request a partnership with “Shaw Ottawa” using the email scanning-ottawa@shawlabgroup.com
- Add note on RX that scan is for “Shaw Ottawa“
Midmark
Shaw GTA
- Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
- Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
- Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
- Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
- Add note on RX that scan is for “Shaw London“
Shaw Ottawa
- Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
- Add note on RX that scan is for “Shaw Ottawa“
Planmeca
Instructions coming soon
- In the meantime, send an email to digital@shawlabgroup.com to connect your Planmeca IOS.
Trios
Shaw GTA
- Go to us.3shapecommunicate.com in a web browser
- Connect with Shaw GTA as your Lab by searching digital@shawlabgroup.com
- After connecting to us as a lab, select “Shaw GTA” when sending files
- Add note on RX that scan is for “Shaw GTA“
Shaw Kingston
- Go to us.3shapecommunicate.com in a web browser
- Connect with Shaw Kingston as your Lab by searching scanning-kingston@shawlabgroup.com
- After connecting to us as a lab, select “Shaw Kingston” when sending files
- Add note on RX that scan is for “Shaw Kingston“
Shaw London
- Send .STL files to Shaw London at digital-london@shawlabgroup.com
- Add note on RX that scan is for “Shaw London“
Shaw Ottawa
- Go to us.3shapecommunicate.com in a web browser
- Connect with Shaw GTA as your Lab by searching digital@shawlabgroup.com
- After connecting to us as a lab, select “Shaw GTA” when sending files
- Add note on RX that scan is for “Shaw Ottawa“
Other
Don’t see your IOS system here?
- Send us an email to digital@shawlabgroup.com and we will connect with the scanner provider.
Why use Shaw Lab Group?
Unmatched experience
Get comfortable by working with our experienced RDTs and Specialists trusted by Top Dentists across Canada
Cutting-edge technology
Shaw is a leader in digital dentistry – investing in the most current lab scanners, 3D printers, mills, and design programs.
Amazing team
Our team is your team. Each technician works with a common goal of restoring the joy of eating and smiling for your patients
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