Traditional cases

SHIPPING CASES? WE PAY THE SHIPPING.

Cases should be sent to the lab of your choice (Shaw GTA, Kingston, London or Ottawa). Please contact the lab of your choice below for courier information.

Digital cases

We receive all types of digital impressions. Below you can see the instructions for most common IOS systems. If you prefer to email exported and zipped .stl or DICOM files, please email to digital@shawlabgroup.com. Add note on RX that scan is for which laboratory (Shaw GTA, Kingston, London or Ottawa)

Online Doctor Portal

Shaw Gateway: case submission & progression, statements & invoicing, scans & photos

Shaw GTA
Shaw Gateway
Shaw Kingston
Shaw Gateway
Shaw London
Shaw Gateway
Shaw Ottawa
Shaw Gateway

Intraoral Scanner (IOS) Systems

Carestream

Shaw GTA

  • Visit Carestream Connect on your scanner

  • Search for “Shaw GTA

  • Add Shaw GTA

  • Select “Shaw GTA” when submitting scans as raw .stl files

  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

  • Visit Carestream Connect on your scanner

  • Search for “Shaw Kingston

  • Add Shaw Kingston

  • Select “Shaw Kingston” when submitting scans as raw .stl files

  • Add note on RX that scan is for “Shaw Kingston

Shaw London

Shaw Ottawa

Dentsply Sirona

Shaw GTA

  • Create or Login to your CEREC Connect account
  • Type “Shaw GTA” in the box for Company Name
  • Click FIND
  • Check the box to the bottom left for “Shaw GTA
  • Click ADD to complete the registration
  • Add note on RX that scan is for “Shaw GTA” or send .STL to digital@shawlabgroup.com

Shaw Kingston

  • Create or Login to your CEREC Connect account
  • Type “Shaw GTA” in the box for Company Name
  • Click FIND
  • Check the box to the bottom left for “Shaw GTA
  • Click ADD to complete the registration
  • Add note on RX that scan is for “Shaw Kingston” or send .STL to scanning-kingston@shawlabgroup.com

Shaw London

  • Create or Login to your CEREC Connect account
  • Type “Shaw London” in the box for Company Name
  • Click FIND
  • Check the box to the bottom left for “Shaw London
  • Click ADD to complete the registration
  • Add note on RX that scan is for “Shaw London” or send .STL to digital-london@shawlabgroup.com

Shaw Ottawa

  • Create or Login to your CEREC Connect account
  • Type “Shaw GTA” in the box for Company Name
  • Click FIND
  • Check the box to the bottom left for “Shaw GTA
  • Click ADD to complete the registration
  • Add note on RX that scan is for “Shaw Ottawa” or send .STL to scanning-ottawa@shawlabgroup.com

HeronCloud

Shaw GTA

  • Log into your HeronCloud account and send an
    invitation to digital@shawlabgroup.com to
    accept your digital files.
  • Select “Shaw GTA” as the lab the next time
    you send a scan
  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

  • Log into your HeronCloud account and send an
    invitation to digital@shawlabgroup.com to
    accept your digital files.
  • Select “Shaw GTA” as the lab the next time
    you send a scan
  • Add note on RX that scan is for “Shaw Kingston

Shaw London

  • Log into your HeronCloud account and send an
    invitation to digital@shawlabgroup.com to
    accept your digital files.
  • Select “Shaw GTA” as the lab the next time
    you send a scan
  • Add note on RX that scan is for “Shaw London

Shaw Ottawa

  • Log into your HeronCloud account and send an
    invitation to digital@shawlabgroup.com to
    accept your digital files.
  • Select “Shaw GTA” as the lab the next time
    you send a scan
  • Add note on RX that scan is for “Shaw Ottawa

iTero

Shaw GTA

  • Call 1 800 577 8767
  • Select option 1, select option 1 again
  • Request that “Shaw GTA” is added to your scanner
  • Give our iTero ID “3641
  • On the scanner, go to settings and select “Sync Configuration
  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

  • Call 1 800 577 8767
  • Select option 1, select option 1 again
  • Request that “Shaw Kingston” is added to your scanner
  • Give our iTero ID “112425
  • On the scanner, go to settings and select “Sync Configuration
  • Add note on RX that scan is for “Shaw Kingston

Shaw London

  • Call 1 800 577 8767
  • Select option 1, select option 1 again
  • Request that “Shaw London” is added to your scanner
  • Give our iTero ID “91129
  • On the scanner, go to settings and select “Sync Configuration
  • Add note on RX that scan is for “Shaw London
  • Note above is for restorative scans. For all other types of iTero scans, please use Shaw GTA’s instruction.

Shaw Ottawa

  • Call 1 800 577 8767
  • Select option 1, select option 1 again
  • Request that “Shaw GTA” is added to your scanner
  • Give our iTero ID “3641
  • On the scanner, go to settings and select “Sync Configuration
  • Add note on RX that scan is for “Shaw Ottawa

Medit Link

Shaw GTA

  • Request a partnership with “Shaw Lab Group” using the email digital@shawlabgroup.com
  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

Shaw London

  • Request a partnership with “Shaw Lab Group” using the email digital@shawlabgroup.com
  • Add note on RX that scan is for “Shaw London

Shaw Ottawa

Midmark

Shaw GTA

  • Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

  • Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
  • Add note on RX that scan is for “Shaw Kingston

Shaw London

  • Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
  • Add note on RX that scan is for “Shaw London

Shaw Ottawa

  • Contact Midmark Technical Support at 1-844-856-1231 and request “Shaw GTA“ to be added to your account
  • Add note on RX that scan is for “Shaw Ottawa

Planmeca

Instructions coming soon

Trios

Shaw GTA

  • Go to us.3shapecommunicate.com in a web browser
  • Connect with Shaw GTA as your Lab by searching digital@shawlabgroup.com
  • After connecting to us as a lab, select “Shaw GTA” when sending files
  • Add note on RX that scan is for “Shaw GTA

Shaw Kingston

Shaw London

Shaw Ottawa

  • Go to us.3shapecommunicate.com in a web browser
  • Connect with Shaw GTA as your Lab by searching digital@shawlabgroup.com
  • After connecting to us as a lab, select “Shaw GTA” when sending files
  • Add note on RX that scan is for “Shaw Ottawa

Other

Don’t see your IOS system here?

      Why use Shaw Lab Group?

      Unmatched experience

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      Cutting-edge technology

      Shaw is a leader in digital dentistry – investing in the most current lab scanners, 3D printers, mills, and design programs.

      Amazing team

      Our team is your team. Each technician works with a common goal of restoring the joy of eating and smiling for your patients

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